State Farm® Insurance Agent Scott Goins
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lou Oswald
November 13, 2024
5
out of
5
rating by Lou Oswald
"Samantha truly went above and beyond while meeting and exceeding all expectations. Wow! World class service. -Lou"
Joey Schreiner (Joey)
November 8, 2024
5
out of
5
rating by Joey Schreiner (Joey)
"Scott’s team is always available to talk. They are open to find coverages that fits your needs. Helped me tackle a serious of complicated situations, highly recommend."
We responded:
"Joey, thank you for your wonderful review! I'm glad our team could assist you with your coverage needs and navigate those complicated situations. Your recommendation means a lot to us. If you ever need anything else, we're always here to help. - Scott Goins - State Farm Insurance Agent, Dubuque, IA"
Psalm374 NIV
October 18, 2024
5
out of
5
rating by Psalm374 NIV
"I worked with Leah to change our homeowners insurance and also our car insurance. She did an amazing job, she made everything seamless, and she worked in a very timely manner. I was very impressed with her and I appreciated everything that she did for us."
We responded:
"Leah is truly an asset to our team, and I'm glad she made your experience with changing your homeowners and car insurance seamless. Your kind words about her timely and efficient service mean a lot to us. If you ever need further assistance, don't hesitate to reach out. Thank you for your trust and support! - Scott Goins - State Farm Insurance Agent, Dubuque, IA"
Andy
September 27, 2024
5
out of
5
rating by Andy
"Scott is a great agent and has an amazing team around him. Highly recommend anyone looking for insurance to reach out."
We responded:
"Thanks for the kind words, Andy! We value your business and look forward to serving you in the future. - Scott Goins -State Farm Insurance Agent, Dubuque, IA "
Jeremy Noel
August 16, 2024
5
out of
5
rating by Jeremy Noel
"Leah and Jadi were great and saved me a lot of money on my rental property insurance."
We responded:
"Hey Jeremy, Thanks for the awesome review! I'm glad Leah and Jadi could help you save money on your rental property insurance. They’re great at what they do. If you need anything else, feel free to reach out. - Scott Goins - State Farm Insurance Agent, Dubuque, IA"
Kelli Jones
August 14, 2024
5
out of
5
rating by Kelli Jones
"They are very responsive! I needed a home owner insurance quote quickly for a mortgage loan. I had it in less than an hour and once I confirmed that I wanted to purchase the policy, they were able to provide my mortgagee the information the same day! I was able to bundle my car insurance and save a lot a month as well! Great to work with!"
We responded:
"Hey Kelli, Thanks a lot for your awesome review! I'm glad we could get you that homeowner insurance quote quickly and help with your mortgage loan. It's great to hear you were able to bundle your auto insurance and save some money too! If you need anything else, we're here for you. - Scott Goins - State Farm Insurance Agent, Dubuque, IA"
darrell schmitt
August 9, 2024
5
out of
5
rating by darrell schmitt
"I got a call from State Farm asking me if I was interested in what rates they could offer me. I was just about due on my current policies with a competitor so the timing was perfect. I'm happy I listened, because I now have similar coverage AND an umbrella policy I didn't have before AND I'm saving a few hundred dollars a year. Leah made the transition painless and she was a pleasure to deal with."
We responded:
"Hey Darrell, Thanks for sharing your experience! I'm glad the timing worked out perfectly for you and that you're happy with your new coverage and savings. Leah is indeed fantastic, and I'll make sure she knows how much you appreciated her help. If you have any questions or need further assistance, we're here for you! - Scott Goins - State Farm Insurance Agent, Dubuque, IA"
Brooke Bergfeld
August 9, 2024
5
out of
5
rating by Brooke Bergfeld
"I looked into State Farm for home/auto insurance recently and couldn't have been more pleased with their service! I worked with Leah specifically and she was wonderful! She made the transition from my previous insurance provider so easy and I couldn't be more grateful. Thank you again!"
We responded:
"Thanks for the kind words, Brooke. I am glad Leah was able to make assisting you with your insurance needs such a positive experience!"
Laurie Mihm
May 29, 2024
5
out of
5
rating by Laurie Mihm
"I began working with Scott Goins State Farm office in March after being very unhappy with the prior insurance agency. The customer service seemed to decline after a bigger insurance corporation took over. The process was so easy and not overwhelming like I thought it might be. Leah has been so pleasant and helpful. I'm very happy that I made the switch."
We responded:
"Laurie, I'm thrilled to hear that you found the insurance process with our office easy and pleasant! Leah will be delighted to know that she was able to assist you effectively. We're grateful for your positive feedback and look forward to continuing to provide you with excellent service. Scott Goins - State Farm Insurance Agent, Dubuque, IA"
Cyndi Sherwood
January 26, 2024
5
out of
5
rating by Cyndi Sherwood
"I was referred to the Agency by a neighbor and couldn't be happier with the service! Leah was thorough, honest and respectful. Excellent customer service! Thank you, Leah!"
We responded:
"Cyndi, thank you for taking the time out of your day to leave us a review! We love hearing about how Leah provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
jtigsy
November 27, 2023
5
out of
5
rating by jtigsy
"I can’t say enough about the fantastic service we have received from Scott Goins insurance and especially Leah!! I had an issue with another company that canceled my policy on a second home that we own. Leah responded to my email really quickly with a quote and instructions on what she needed from me to put it in effect. Needless to say that, within 45 minutes, the new policy was in effect and the bank was notified. Simply outstanding customer service from people who treat their customers like family. Definitely recommend!!!!!!!"
We responded:
"Thank you for taking the time to leave us a review! Leah is a wonderful member of our team and we are so glad to hear she was able to assist you with your insurance needs. We hope to continue serving your insurance needs for many years! Thank you for choosing us as your coverage provider!"
Terran Wilkinson
August 11, 2023
5
out of
5
rating by Terran Wilkinson
"They were helpful"
We responded:
"Thank you for the five-stars, Terran! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Mike Fritz
August 2, 2023
5
out of
5
rating by Mike Fritz
"I switched to State Farm about a month ago and Scott’s office has been wonderful to work with."
We responded:
"Mike, thank you! We appreciate your trust in us to take care of your insurance policies."
Todd Vanderlinde
July 27, 2023
4
out of
5
rating by Todd Vanderlinde
"Excellent service and support from Jadi, Sidney and staff. I've been working with this state farm agency for eleven years now. My only complaint is that I have never ever met Scott Goins!"
We responded:
"Todd, it was a joy working with you. Sidney and Jadi are wonderful members of our team, and we’re glad they were able to assist you with your insurance needs."
caroline blue
July 26, 2023
5
out of
5
rating by caroline blue
"We have been with Statefarm since 1976. Have worked with Jadee, Scott and Leah. They have been very helpful for everything!!! !!!"
We responded:
"Caroline, thank you for taking the time out of your day to leave us a review! We love hearing about how Jadi provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Marc Lanhart
July 25, 2023
5
out of
5
rating by Marc Lanhart
"I am new with Scott Goins State Farm Insurance this year, I am very pleased with the speedy service fair service I received. Great service all around. I recommend calling to see what they can do for you today."
We responded:
"We love seeing reviews like this, Marc! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Tim Johnstad
July 25, 2023
5
out of
5
rating by Tim Johnstad
"Leah and the team helped us out in a pinch prior to our house closing - short timelines and lots of complexities. But with their help everything was done on time and at a great value. Thank you!"
We responded:
"Thank you for the five-star rating for Leah! She is a wonderful part of our team and we are happy to hear that she provided a great insurance experience for you. Thank you for choosing us to protect what matters most!"
Maddy Kemp
July 25, 2023
5
out of
5
rating by Maddy Kemp
"My husband and I have been going through Scott Goins State Farm for years. We have always had good experiences with them. Jadie and Leah are both amazing work with, very knowledgeable and helpful. Scott Goins team has always been great with returning phone calls and emails. We have had multiple vehicles, campers and atvs and utvs that we have insured through them over the years. I wouldn't go anywhere else!"
We responded:
"Thank you, Maddy, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Jadie and Leah, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Kirsti Out Wandering
July 25, 2023
5
out of
5
rating by Kirsti Out Wandering
"The team at Scott Goins State Farm is amazing! They are very responsive and answer my questions quickly and professionally. I highly recommend!"
We responded:
"We love seeing five-stars, Kristi! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Joanne Gebauer
July 24, 2023
5
out of
5
rating by Joanne Gebauer
"I have had State Farm Insurance coverage for my house, car, umbrella, and identity theft as long as I can remember. I feel totally secure and taken care of by this company; especially the people who work for State Farm including the local agents, the adjusters, and corporate. I have ALWAYS been taken care of to my satisfaction!"
We responded:
"Joanne, We sincerely appreciate your outstanding 5-star review! We truly appreciate your kind words and feedback regarding our insurance services. It has been an absolute pleasure serving you and providing you with a sense of security when it comes to protecting what matters most."
elly haber
July 21, 2023
5
out of
5
rating by elly haber
"Sydney was wonderful to work with. Thanks for the excellent service!"
We responded:
"Thank you for the five-stars, Elly! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Debby Stratton
July 21, 2023
5
out of
5
rating by Debby Stratton
"I have States Farms for over 10 years and never had a problem with any body from that office. THEY are great people to work with ."
We responded:
"Debby, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Mary Ehlers
June 8, 2023
5
out of
5
rating by Mary Ehlers
"The staff is very friendly. They really work hard to give you immediate answers when you come to them with questions or needs. 5 star quality service."
We responded:
"Thank you so much for the positive review! Our team really appreciates you, Mary!"
Abby Oftedahl
May 24, 2023
5
out of
5
rating by Abby Oftedahl
"The rates crushed the competition! Leah and the team made it an easy transition and answered all of our questions. Highly recommend!"
We responded:
"Thank you for the wonderful review, Abby! Leah is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Russell Masartis
April 27, 2023
1
out of
5
rating by Russell Masartis
"Do yourself a favor and DO NOT GET STATE FARM INSURANCE. After losing a good portion of my shingles in a storm, filing a claim, waiting almost 4 weeks for an adjuster to show up…. I get $0. They won’t replace the roof because I didn’t lose 50% of it. Think about that. 50% of my roof would need to be gone. I guess that’s why they got sued and lost in Texas. Response: you want to make it right? You sold me a policy saying it was “great coverage” and I trusted you. That is bad faith. It was such a frustrating experience I am changing all of my policies ASAP. I wouldn’t trust State Farm to insure a box of rocks."
We responded:
"Hi, Russell. We’re so glad you took the time to provide us with feedback. We try our best to provide exceptional customer service and if we fall short, we’d love the opportunity to remedy this situation. Please reach out to our office at any time."